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Energy Detective is committed to making this website accessible to as many people as possible, including visitors with visual, hearing, motor, or cognitive impairments.
We aim to meet the AA standard of the Web Content Accessibility Guidelines (WCAG) 2.1 across this website. We are not able to guarantee full compliance at all times, particularly where content is delivered through third-party tools, but we work to improve accessibility on an ongoing basis.
Some parts of this website rely on third-party tools we don't fully control, including our checkout provider (ThriveCart) and embedded video or booking content. These third-party tools may not meet the same accessibility standard as the rest of our site, and we are not always able to modify them directly.
If you come across anything on this website that you find difficult to access or use, please don't assume it's intentional, we want to know about it.
If any part of this website, or any information, product, or service we offer, isn't accessible to you, please get in touch. We're happy to discuss alternative formats or ways of making the content or process work for you.
We welcome feedback on the accessibility of this website. If you experience any difficulty, or have suggestions for improvement, please let us know.
Email hello@energydetective.online and we will aim to respond within a reasonable timeframe.
Nicky Williams · Energy Detective · United Kingdom